As your business stabilizes and the initial efforts of branding starts to pay off, it’s time to apply your management skills learned in a previous module to analyze your financials, improve your processes and maybe your products. It is also a good time to check in with your customers to make sure they are still satisfied with your product. Here is where you will find out what you should do next in the life cycle of your business.
- Features:
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Intro financial analysis, introduction to what continuous improvement means and proven methods to achieving improvements, understanding of how to gather customer feedback and document the customer experience.
- Benefits:
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know what needs your focus, understand your customer satisfaction, know how to make key improvements within your business operations.